Privacy Policy

Use Of Personal Data

When you provide us with your information by filling in the form requesting insurance quotes, we shall use your information as set out in this privacy policy when your information is submitted.

If you give us your personal information, we will use it to give to insurance providers to enable them to provide you with a quote for insurance.

Insurance providers exchange information through various databases, including the Claims and Underwriting Exchange (CUE), who hold records of incidents reported to insurers by policyholders and third party claimants. This information exchange enables insurers to validate the information provided by you, about yourself and any other person named on the application - the aim is to reduce fraudulent claims.

By submitting your personal information, you consent to our use of the information as set out in this privacy policy below.

The personal data collected by us from you, may be utilised by us to:

  • Pass information about you to our agents and employees to carry out services.
  • Notify you about enhancements to our services such as:
    • Functionality changes to the website, new services and special features, and offers or competitions we think you will find interesting.
    • Market our products and services and those of any third parties.
    • Contact you by mail, telephone, email, text message, or any other reasonable method.
  • If for any reason you do not want to receive any marketing communications from us then you can unsubscribe by writing to us at:
    • CaravanInsurance.co.uk
      Web Purchase Ltd
      11a Deben Mill Business Centre
      IP12 1BL

Disclosure And Use Of Your Personal Data By Third Parties

We may allow other people and organisations to use information we hold about you for the purpose of providing services that you have asked for, or as part of the process of selling one or more of our services.

We may also disclose information to legal and debt recovery representatives for debt collection and debt tracing purposes.

We may also disclose personal data if required to do so by law or in the good-faith and belief that such action is necessary to:

  • confirm to the edicts of the law or comply with legal process served on us;
  • protect and defend our the rights or property;
  • act under exigent circumstances to protect the personal safety of other users of the website or the public.
  • When you request a quote comparison through our website, we will forward the personal information you submit to selected insurers, insurance brokers and other related third parties to enable them to provide an insurance quote for you.
  • The insurers may use your personal information for their own purposes, which may include contacting you by mail, telephone or email, and any use by these insurers will be subject to the insurers' own terms and conditions and/or privacy policies. An insurance quote cannot be provided to you unless we are able to share your personal information in this way.


Sometimes we may need to transfer your personal data to countries that do not provide the same level of data protection as the United Kingdom.

Data Security

We always take appropriate measures to safeguard the personal data we hold from unauthorised access or improper use.

We operate a strict internal security policy with which our employees must comply as a condition of their employment with us.


Any enquiries regarding this policy must be directed in writing for the attention of our data protection compliance officer.

Under the data protection act 1998, you have the right to request details of your personal data held or processed by us.

Please send such requests in writing to the address below, marked for the attention of the data protection compliance officer. Any request must be accompanied by the statutory administration fee of £10.00.

If you believe that any information held by us is incorrect, inaccurate or incomplete, then you must write without delay to our data protection compliance officer, highlighting the corrective action to be taken. If any information is found to be incorrect, it shall be corrected promptly.

  • CaravanInsurance.co.uk
    Web Purchase Ltd
    11a Deben Mill Business Center
    Old Maltings Approach
    IP12 1BL

Credit Checks

To ensure the insurers and credit providers have the necessary facts to assess your insurance risk, verify your identity, to help prevent fraud and to provide you with their best premium and payment options, they may obtain information from third parties at quotation and renewal and in certain circumstances where policy amendments are requested.

This information includes a quotation search from a credit referencing agency. This search will appear on your credit report and will be visible to other credit providers. It will be clear that this is a quotation rather than a credit application by you to pay by monthly installments.


In order that we can monitor and improve this website, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version, and the web site that you visited prior to our site. We may do this by way of a "cookie".

A cookie is an element of data that our website can send to your browser, which may then store it on your system.

Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. We use cookies so that we can give you a better experience when you return to our website.

Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie.

Any disablement of the cookies function may hinder some of the website functionality, for which we shall not be responsible.